Oppa Me Clinic Partner & MOU

Why partner with Oppa Me

• A steady stream of customers from our agency and media network

• A dedicated coordinator looks after every surgery case end to end

• Marketing and advertising run for you inside our ecosystem

• No upfront cost — you only share revenue when a real case happens

What the commission & advertising fee covers

• Online marketing and advertising campaigns for your clinic

• Content creation and clinic promotion across our media brands

• Agency coordination and customer care throughout the journey

• Booking system, CRM and sales reporting tools

MOU — Workflow

1. 1

   The agency books the appointment for the customer.

2. 2

   The customer receives the service, with an agency coordinator for surgery cases (except skin treatments).

3. 3

   Commission is calculated from the total amount the customer actually spends.

4. 4

   Future bookings must go through the agency. The clinic may not contact or upsell the customer directly, unless it agrees to pay the agency commission on those additional sales.

Clinic requirements & documents

• Valid medical facility licence for your country

• Company registration documents

• Corporate bank account for commission settlement

• A responsible contact person and communication channel

Service scope

• Surgery cases: an agency coordinator supports the customer throughout

• Skin / non-surgical cases: the clinic manages the customer directly

• Communication and expected response times are set in the MOU

Commission calculation example

Finance — Commission payment cycle

Payment details

• Payment is made by transfer to the clinic's corporate bank account

• Invoices and tax documents follow the accounting process agreed in the MOU

• Payment currency follows the agreement for each country

Cancellation, refund & dispute policy

• Customer cancellations are handled per the terms agreed in the MOU

• Refunds follow the clinic's policy and the agreed MOU terms

• Medical issues are the clinic's responsibility; disputes are resolved through the contact channel defined in the MOU

Contract terms

• Contract duration and renewal follow the signed MOU

• Either party may terminate with advance written notice as agreed in the MOU

• Customer personal data is protected under applicable privacy law (PDPA and equivalents)

• Any change to rates or terms must be agreed in writing by both parties

Frequently asked questions

Is there a sign-up fee?

No. Joining is free — commission applies only when a customer actually uses your service.

Must we be exclusive to Oppa Me?

No exclusivity is required, unless separately agreed in the MOU.

When can we start?

After the MOU is signed and your documents are verified, onboarding begins immediately.

Which languages are supported?

Our platform and coordinators support Thai, English, Chinese, Korean and Japanese.

How are bookings made?

The agency books appointments for customers through the agreed booking channel.

What if a customer contacts us directly?

Direct repeat bookings still require agency commission, per workflow item 4 of the MOU.

How to apply

1. 1

   Submit the application form

2. 2

   Our partner team contacts you to discuss terms

3. 3

   Sign the MOU and start receiving customers